GENERAL TERMS AND CONDITIONS OF SALE FOR BUSINESS CUSTOMERS
Sale of Products - Works of Art and Collectibles - Customized Products - Art Direction - Design - Prototyping - Production - Coordination - Intermediation
PREAMBLE - STRUCTURE AND APPLICABILITY OF THESE B2B TERMS
These B2B General Terms and Conditions of Sale and Services are intended to govern several distinct types of transactions that may be offered by MY PILOT COLLECTION (“MPC”). They are structured on a modular basis so that a Business Customer purchasing only an In-Stock Product is not subject to provisions relating to art direction services or complex projects where those provisions are irrelevant to the transaction.
Unless otherwise stated:
- PART I applies to all B2B relationships with MPC;
- PART II applies to every sale of a Product to a Business Customer, including purchases made directly through the Website, by quotation, by email, at an exhibition or trade show;
- PART III applies only where a Product is manufactured, adapted or customized to the Customer’s specifications, or where a dedicated production commitment is made for that Customer;
- PART IV applies only where an Order includes consulting, art direction, design, sourcing, development, prototyping, industrialisation, coordination, scenography or any other intellectual, creative or technical service;
- PART V applies where a Partner is introduced to the Customer, participates directly in the transaction, or MPC acts as an intermediary, agent under mandate, business introducer or coordinator;
- PART VI contains the general provisions that apply insofar as they are relevant to the transaction concerned.
A single Order may fall within several Parts simultaneously. The Specific Terms set out in a quotation, purchase order, contract, specifications or any amendment may supplement or derogate from these B2B Terms in accordance with the provisions below.
PART I - PROVISIONS COMMON TO ALL BUSINESS CUSTOMERS
SECTION 1. MPC’S IDENTITY, PURPOSE AND SCOPE
These General Terms and Conditions of Sale and Services (“B2B Terms”) are issued by EI Léa CRUSEL - MY PILOT COLLECTION (“MPC”), a French sole proprietorship, SIREN 918 974 940, registered with the Albi Trade and Companies Register (RCS Albi), EU VAT No. FR 47 918 974 940, whose registered business address is 38 rue Édouard Branly, 81000 Albi, France. contact@mypilotcollection.com - +33 7 60 03 92 51 - www.mypilotcollection.com.
These B2B Terms apply to any Customer acting for purposes relating to its trade, business, craft, profession or other professional activity, including, without limitation, vehicle manufacturers, equipment manufacturers, agencies, brands, companies, institutions, galleries, event organisers, professional collectors, distributors, resellers and specifiers. By exception, where the Customer enters into an off-premises contract, has no more than five employees and the subject matter of the contract falls outside the scope of its principal business activity, any mandatory provisions of the French Consumer Code expressly extended to such business customers shall remain applicable. Those provisions shall prevail over any inconsistent term of these B2B Terms, including where they grant the relevant Business Customer a statutory right of withdrawal or require specific information to be provided.
Before the contract is entered into, the Customer shall provide MPC with any information enabling MPC to identify whether that exception applies. A failure to make such a declaration shall not deprive the Customer of any mandatory statutory protection where the objective legal conditions for such protection are met. These B2B Terms cover, in particular, the sale of works of art, collectibles, craft or industrial products, special orders, consulting services, creative direction, design, sourcing, technical development, prototyping, production coordination, scenography, exhibitions, logistics, installation, commercial representation and intermediation. MPC operates as a curatorial, creative and coordination house. MPC does not act as a regulatory engineering office, engineer, certification body, carrier, insurer, customs broker or legal adviser unless expressly stated in the quotation. The reference to any category of Products or Services in these B2B Terms does not constitute a firm offer, confirmation of availability, or a representation that MPC already holds every authorisation required for its marketing or performance. The capacity in which MPC acts - including as seller, service provider, intermediary, agent under mandate or coordinator - is determined by the Specific Terms applicable to the relevant transaction.
A Customer’s status as a Business Customer is determined by the actual professional purpose of the Order. Merely providing a corporate name, VAT number or business address does not, in itself, exclude any mandatory statutory protection that objectively applies.
SECTION 2. DEFINITIONS
- Customer: any natural or legal person entering into a contract for professional or business purposes.
- Order: the contract formed in accordance with these B2B Terms and the Specific Terms.
- Specific Terms: the Product page where it contains terms specific to the sale, the quotation, purchase order accepted by MPC, specifications, payment schedule, licence, non-disclosure agreement (NDA), amendment, change order or any other document expressly accepted in connection with the Order or Project.
- Deliverable: any output identified in the quotation, including a memorandum, recommendation, concept, moodboard, drawing, rendering, prototype, Product, scenario, file or service.
- Product: any item sold or delivered, including a work of art, edition, collectible, craft piece, prototype, Customized Product, furniture or equipment.
- Project: all Products, Services, phases, approvals and commitments described in the Specific Terms.
- Partner: any natural or legal person, including an artist, craftsperson, designer, manufacturer, supplier, owner, workshop, subcontractor, logistics provider, expert, buyer or sponsor, from whom MPC acquires a Product, to whom MPC entrusts all or part of an assignment, whom MPC introduces to the Customer, or whom MPC selects or coordinates in connection with an Order or Project.
- Background Materials: methods, know-how, tools, models, contacts, files, concepts, libraries, processes and creations that pre-date or are independent of the Project.
- Service: any intellectual, creative, technical, commercial, logistics or coordination service performed by MPC, including consulting, art direction, sourcing, design, development, production monitoring, installation or intermediation.
- In-Stock Product: a Product presented as available and requiring no Customer-specific manufacturing other than preparation, packaging or dispatch.
- Made-to-Order Product: a Product whose manufacture is initiated after the Order, without necessarily being customized to the Customer’s own specifications.
- Customized Product: a Product made, modified or adapted to the Customer’s own specifications, including as to dimensions, colours, materials, inscriptions, logos, livery, reference vehicle, configuration, quantities or intended use.
SECTION 3. CONTRACT DOCUMENTS, ORDER OF PRECEDENCE AND EXCLUSION OF CUSTOMER PURCHASING TERMS
The contract consists, in descending order of precedence, of signed amendments and change orders, the signed contract or specifications, the Specific Terms of the Order, written technical specifications and approvals within the scope of their stated purpose, these B2B Terms, and any compatible descriptive information on the Website or Product page.
In the event of inconsistency, the higher-ranking document shall prevail. Lower-ranking documents remain applicable to any matter not expressly addressed by a higher-ranking document. A technical approval shall not alter the price, scope of Services, intellectual property rights or other contractual obligations unless the relevant amendment is expressly identified and accepted by the Parties (silence constituting acceptance). The Customer’s general purchasing terms, supplier-portal terms, codes of conduct or other contractual terms shall apply only where expressly accepted in writing by MPC. MPC’s acceptance of an administrative purchase order, access to a supplier portal or commencement of performance shall not constitute tacit acceptance of inconsistent terms.
Any departure from these B2B Terms must be expressly identified in the Specific Terms. A general reference by the Customer to its own terms is not enforceable against MPC. These B2B Terms must have been made available to and accepted by the Customer before the contract is formed. For material Orders or Orders entered into by quotation, MPC may attach a PDF copy of the applicable version to the quotation or transmittal email in order to preserve evidence of the version supplied.
SECTION 4. CHARACTERISTICS OF PRODUCTS AND SERVICES
4.1 Contractual information
The essential characteristics of the Products and Services are set out in the Product page, quotation, specifications, approvals or any other applicable contract document. Before placing an Order, the Customer must verify that the Product or Service is suitable for its professional requirements, intended use and any constraints known to it. Photographs, videos, staged settings, renderings, digital mock-ups and 3D representations are illustrative unless expressly identified as contractual specifications. Differences arising from screen display, lighting, framing, perspective or normal characteristics of an artisanal process shall not constitute non-conformity where they do not affect the essential characteristics agreed.
4.2 Regulated Products
The marketing of, or inclusion in an Order of, food products, alcoholic beverages, electrical equipment, batteries, products intended for children, jewellery subject to specific rules, digital content or any other regulated Product shall form part of MPC’s obligations only where the information and conditions required for lawful marketing have been determined.
The quotation shall identify, insofar as necessary:
- the party acting as manufacturer, producer, importer, distributor or responsible person;
- the required authorisations, licences, tests, markings, instructions and documents;
- the party responsible for obtaining them;
- the corresponding costs;
- any territorial or use restrictions.
Failing this, MPC shall not be required to place on the market a Product for which the necessary regulatory information or documentation has not been provided to it.
SECTION 5. PRICES, TAXES, CURRENCIES AND COSTS
5.1 Prices
Prices are stated exclusive of taxes unless otherwise indicated. VAT and other applicable taxes shall be added in accordance with the relevant rules, the nature of the transaction and the country concerned. Where a VAT margin scheme applies, VAT may not be itemised separately and may not be recoverable by the Customer. For a direct purchase through the Website, the applicable price is the price presented to the Customer before final confirmation of the Order. For a sale by quotation, the applicable price is the accepted quotation, subject to any expressly agreed price-adjustment provisions or changes.
5.2 Additional costs
Unless expressly included in the price, the following may in particular be invoiced separately: transport, insurance, crates or custom packaging, customs charges, import taxes, installation, travel, accommodation, hire, storage, samples, prototypes, testing, licences, translations, photography, third-party services and purchases committed for the Order or Project. For a direct purchase through the Website, any costs that can be determined at the time of the Order shall be presented before confirmation.
5.3 Currencies
Where the Website allows prices to be displayed or payments to be made in several currencies, the contractual currency and the amount actually invoiced are those presented to the Customer before final confirmation. A purely indicative conversion displayed by a third-party tool does not alter the contractual price. Any bank fees, foreign-exchange charges or fees charged by the Customer’s financial institution remain payable by the Customer. Unless an express price-adjustment clause has been agreed, subsequent exchange-rate fluctuations shall not affect the contractual price.
5.4 International sales, customs and local taxation
The Business Customer is responsible for any formalities, declarations, licences and taxes for which it is responsible in the country of destination. Where customs duties, import taxes or customs-clearance charges are not included in the price, they remain payable by the Customer or by the Party designated under the applicable Incoterm. MPC may refuse a destination or suspend a shipment where applicable law, international sanctions, insurance restrictions, the nature of the Product or customs formalities make the transaction impossible or excessively risky.
5.5 Artist’s Resale Right
Where the resale of an original work of graphic or plastic art gives rise to the artist’s resale right (droit de suite), the statutory charge shall be borne by the seller in accordance with the applicable rules. Responsibility for payment shall lie with the art-market professional designated by those rules and, where the transfer takes place between two professionals, with the seller. The Specific Terms may designate the Party responsible for carrying out the administrative formalities, without altering any mandatory statutory allocation of the charge. Where MPC is legally responsible for making the resale-right payment but is not the Party that must bear the economic burden of that payment, the latter shall reimburse MPC for the corresponding amount, except where a mandatory rule or a lawful agreement provides otherwise. Each Party shall provide the information necessary to discharge these obligations and shall retain or provide the supporting documents for which it is responsible for the applicable period.
SECTION 6. FORMATION OF THE ORDER
6.1 Direct purchase through the Website
Where a Product is presented as available for direct purchase through the Website, the Customer may enter into the sale without a prior quotation, subject to the restrictions stated on the Product page and the checks provided for in these B2B Terms. Before confirming the Order, the Customer selects the Product and verifies its reference, quantity, price, billing and delivery addresses, applicable costs and payment method. Before final acceptance, the checkout process allows the Customer to review the details of its Order and total price and to correct any input errors. Final confirmation of the Order constitutes the Customer’s acceptance and creates an obligation to pay the price. MPC shall acknowledge receipt of the Order electronically without undue delay. The invoice shall be sent electronically or made available to the Customer in accordance with the Website arrangements.
6.2 Enhanced review threshold
As an internal MPC policy, Products or Orders exceeding EUR 3,000 excluding VAT, or presenting a particular risk, may be removed from the automatic checkout process and made subject to an expression-of-interest request, manual approval, quotation and/or additional checks before the contract is formed. Where manual approval is required, this requirement shall be notified to the Customer before it becomes finally bound.
6.3 Expression of interest and availability enquiries
Submitting an expression of interest, availability enquiry, price request or information request does not constitute an Order, reservation or obligation on MPC to sell.
6.4 Preliminary Project discussions
Discussions, meetings, estimates, oral presentations, preliminary research or documents marked “draft”, “concept”, “indicative budget”, “subject to confirmation” or similar wording do not constitute a firm offer unless expressly stated otherwise. Any study, consulting, creative-direction, sourcing or feasibility service identified and, where applicable, priced in the Specific Terms may be ordered and invoiced independently of final production. A subsequent decision by the Customer not to proceed with production shall not render services already ordered and performed free of charge.
6.5 Validity of quotations
Unless otherwise stated, a quotation remains valid for thirty days. Prices, lead times, availability, material costs and production capacity may be revised after expiry.
6.6 Formation of an Order by quotation
For a transaction subject to quotation, the Order is formed when MPC confirms its acceptance after receiving the items expressly required for the Order to take effect, including, as applicable, the accepted quotation or contract, the required down payment, necessary information, any required authorisations and the Customer’s internal purchase order where applicable. A purchase order issued by the Customer shall bind MPC only after written confirmation. In the event of inconsistency, MPC’s accepted quotation shall prevail.
6.7 Electronic signatures and evidence
Electronic signatures, email confirmations, approvals given through a tracking tool and written messages from authorised contacts shall have the same evidential value as paper documents, provided that the author and integrity of the communication can be identified. For a straightforward purchase of a Product through the Website, actions performed using the Customer account, professional contact details or checkout process may constitute evidence of the transaction under the ordinary rules of evidence. In the Specific Terms or at the beginning of the Project, the Customer shall identify the persons authorised to issue instructions and approvals. MPC may reasonably rely on messages sent from the professional email address and by reference to the stated role of a contact person for ordinary decisions falling within that person’s remit.
The following decisions, however, require express approval from an authorised person or representative with the requisite authority:
- final approval for production;
- any material change to budget or scope;
- commencement of a new phase;
- acceptance of an additional quotation;
- termination or suspension of the Project;
- assignment or licensing of intellectual property rights;
- final acceptance of the Product or Deliverable.
The Customer shall immediately inform MPC of any change in contact person, position or authority. Failing such notice, approvals previously received shall remain enforceable insofar as MPC could legitimately have believed that the person giving them was duly authorised.
SECTION 7. PAYMENT
7.1 Direct purchase of an In-Stock Product
For an In-Stock Product purchased directly through the Website, the total price is payable when the Order is placed, unless a deferred-payment or instalment option is expressly offered during checkout. Preparation and dispatch may be suspended until the sums due have been effectively received.
7.2 Orders by quotation, Customized Products and Projects
Unless otherwise provided in the Specific Terms, a minimum down payment of 50% is due on placing the Order for a Customized Product, specific manufacture or Project involving particular services or commitments. Interim instalments and the balance are set out in the quotation. The balance is due before dispatch, handover, installation, transfer of files or final release. Amounts expressly described as down payments (acomptes) are firm part-payments credited against the total price. They enable MPC, in particular, to reserve the necessary capacity, commence studies and commit purchases, third-party services and other expenditure required for the Project.
7.3 Invoices payable on terms
Unless a shorter period is specified in the quotation, every invoice is payable no later than fifteen calendar days from its date of issue. MPC may require payment on order or in advance depending on risk, value, international aspects or customization.
7.4 Late payment
Any late payment shall automatically, without prior reminder, give rise to late-payment interest calculated at the most recent refinancing rate of the European Central Bank plus ten percentage points, subject in all cases to the statutory minimum rate, together with the statutory fixed recovery charge of EUR 40. Additional compensation may be claimed upon evidence where actual recovery costs exceed that amount.
7.5 Suspension and acceleration
In the event of non-payment, a payment incident, deterioration in solvency or an unjustified refusal to provide required verification information, MPC may, depending on the type of transaction, suspend preparation, dispatch, studies, supplier orders, production, delivery, installation, access to files and Services without incurring liability. The timetable shall be adjusted accordingly. Following a formal notice to remedy that remains ineffective, where such notice is legally required, all amounts due in respect of the Order or Project may become immediately payable.
7.6 Set-off and withholding
The Customer may not unilaterally withhold, set off or deduct any amount, including by reference to an internal penalty, a dispute with a third party or a claim that is not certain, liquidated and due.
7.7 Payment by a third party
Payment by an affiliate or third party shall not constitute novation, assignment of the contract or substitution of the debtor without MPC’s written agreement.
SECTION 8. GENERAL OBLIGATIONS OF THE CUSTOMER
For every Order, the Customer shall:
- provide accurate identity, billing and delivery information;
- verify that the Product is suitable for the professional use it intends;
- comply with all instructions, warnings, safety rules, maintenance requirements and use restrictions communicated to it;
- inform MPC of any delivery, customs, access or installation constraints known to it;
- pay all amounts when due.
Where the Order includes a service or special manufacture, the enhanced cooperation obligations in Parts III and IV shall apply in addition to this Article.
PART II - SALE OF PRODUCTS TO BUSINESS CUSTOMERS
SECTION 9. SCOPE OF THE PRODUCT-SALE PROVISIONS
This Part II applies to every Order principally concerning the purchase of a Product, whether placed directly through the Website, by quotation, by email, at an exhibition or trade show, or through any other channel accepted by MPC. A sale of a Product does not include any art-direction, design, sourcing, prototyping, development or coordination service unless such a service is expressly provided for in the Specific Terms or objectively forms part of the Order. Where a Business Customer simply purchases an In-Stock Product in the name of its business, only the common provisions, the provisions governing sale of the Product and the relevant general provisions shall apply.
SECTION 10. PRODUCT AVAILABILITY
10.1 In-Stock Products
A Product described as “in stock”, “available”, “buy now” or equivalent is intended to be available for ordering without Customer-specific manufacture, subject to a simultaneous sale, inventory error or unavailability discovered before dispatch.
10.2 Unique works or stock held by a Partner
The availability of a unique work or a Product held at an artist’s studio or by another Partner may be subject to physical confirmation of its presence and condition.
10.3 Made-to-Order manufacture
A Product may be manufactured after the Order without being customized. The Product page or Specific Terms shall then state, insofar as possible, the estimated manufacturing lead time.
10.4 Unavailability after the Order is formed
If a Product becomes unavailable after the Order has been formed, including as a result of a simultaneous sale, inventory error, loss, damage or inability to manufacture, MPC shall inform the Customer as soon as reasonably practicable. MPC may offer, at the Customer’s option, a substitute Product, a deferral where manufacture remains possible, or reimbursement of amounts received in respect of the unavailable Product. This provision does not deprive the Customer of compensation for any direct loss for which MPC is legally liable, subject to the limitations set out in these B2B Terms.
SECTION 11. MANUFACTURE, SUBCONTRACTORS AND ARTISANAL PRODUCTS
11.1 Manufacture by a Partner
MPC may select and coordinate suitably qualified Partners. Where necessary, MPC may replace them with providers of comparable competence, subject to compliance with the essential characteristics and confidentiality requirements. For a straightforward sale of a Product where MPC is the seller, manufacture or direct dispatch by a Partner does not alter the identity of the Customer’s contractual counterparty.
11.2 Artisanal manufacture
The tolerances, natural variations and differences between items referred to in the provisions on warranties and variations form part of the accepted characteristics where the Product uses artisanal processes or natural materials.
11.3 Quantities
For a straightforward sale, the quantities ordered are those confirmed during checkout or in the quotation. For a specific production run, any variation, split delivery or change in production schedule must be accepted by MPC.
SECTION 12. LIMITED EDITIONS, NUMBERING AND REGISTERS
Where a Product is presented as forming part of a limited edition, the Product page, certificate or Specific Terms shall state, according to the information available and relevant:
- the total number of commercial copies or examples;
- artist’s proofs, not sellable copies, prototypes, validation, press or demonstration examples;
- whether or not those additional examples are included in the total edition size;
- the numbering;
- any variants;
- the existence, where applicable, of an edition register;
- any expressly announced terms governing a possible separate new edition.
Unless clearly disclosed to the Customer before the Order, no materially identical example belonging to the same edition may be produced beyond the total number announced. A variation in colour, dimensions, materials or finish shall constitute a separate edition only where it is genuinely differentiated and its existence, or the possibility of its creation, was disclosed without ambiguity. Where an example that has been permanently destroyed or rendered unusable is exceptionally replaced, the replacement may be supplied only after documented neutralisation of the original example, updating of the register where one exists, and preparation of a document recording the replacement.
Where MPC sells an existing edition created by an artist or third party, the edition characteristics are those declared and warranted by the rights holder or issuer of the edition and reproduced in the contractual documents. The Customer may not produce, commission or authorise additional examples using the concepts, files, moulds, plans or prototypes without the written authorisation of MPC and the relevant rights holders. This restriction does not prevent the lawful resale of the physical example acquired, subject to applicable intellectual property rights and any artist’s resale right. Moulds, tooling, files or technical items enabling reproduction shall be destroyed, transferred or neutralised only where the Specific Terms so provide and after payment of the corresponding costs. Any new edition or variation, or any change in dimensions, territory, colour or material liable to affect the rarity or value of the initial edition, must be expressly classified and documented.
SECTION 13. DELIVERY, PASSING OF RISK AND INCOTERMS
13.1 Lead times
For an In-Stock Product, the preparation or dispatch lead time stated on the Website or in the Order confirmation shall apply, subject to the events provided for in these B2B Terms. For a Made-to-Order or Customized Product, lead times run from receipt of the information required to commence manufacture. For a Project, lead times run from receipt of the down payment, brief, files, authorisations and required approvals. Dates shall be adjusted in the event of Customer delay, modification, suspension, force majeure or an expressly identified dependency.
13.2 Direct dispatch by an artist or Partner
The Product may be dispatched directly by a Partner. MPC remains the contractual counterparty where it sells in its own name, within the agreed contractual scope. The fact that the dispatch address is an artist’s studio, a manufacturer’s premises or a logistics provider’s facility does not make that provider the seller where MPC is identified as the seller in the Order.
13.3 Passing of risk
Unless a different Incoterm or Specific Term applies, in a sale between professionals the risk of loss of or damage to the Product passes when the Product is physically handed over to the carrier responsible for shipment to the Customer, subject to any mandatory rules. Title to the Product may nevertheless remain with MPC until payment in full in accordance with Article 17.
13.4 Incoterms
The delivery location, any applicable Incoterm, carrier, insurance arrangements and the time at which risk passes are set out in the quotation. Any reference to an Incoterm means Incoterms® 2020 published by the International Chamber of Commerce, unless another version is expressly identified.
SECTION 14. RECEIPT, TRANSIT DAMAGE AND APPARENT DEFECTS
On receipt, the Customer shall check the number of packages, the apparent condition of the packaging and, where possible, the condition of the Product. In the event of damage, partial loss, opening, deformation, moisture, perforation or missing items, the Customer shall:
- immediately enter written, precise and detailed reservations on the carrier’s delivery document;
- avoid generic wording such as “subject to unpacking”;
- photograph the package before and during opening, as well as the damage;
- retain all packaging, protective materials, labels and seals;
- refrain from repairing, altering or destroying the Product without authorisation;
- inform MPC on the same day or as soon as reasonably practicable.
For domestic carriage governed by Article L. 133-3 of the French Commercial Code, the Customer shall notify the carrier, by extrajudicial instrument or registered letter, of a reasoned protest within three days, excluding public holidays, following receipt, unless a different period or procedure applies under a mandatory rule. For international carriage, the Customer shall also comply with the time limits and formalities arising under the applicable international convention, Incoterm and contract of carriage. Apparent defects, quantity discrepancies or non-conformities that can be immediately verified must be notified precisely to MPC within five business days following receipt. This contractual period neither extends nor is intended to extend any shorter period governing recourse against the carrier. Latent defects, damage not discoverable on receipt and rights that cannot lawfully be limited remain subject to their own legal regime.
SECTION 15. STORAGE, ABSENCE AND FAILURE TO TAKE DELIVERY
Where a Product is ready but cannot be delivered, collected or installed for a reason attributable to the Customer, MPC may store it at the Customer’s risk and expense after notice. A grace period of five business days applies, after which MPC may invoice the actual costs of storage, handling, insurance and rescheduling, subject to a minimum administration charge of EUR 15 excluding VAT per day per standard parcel. For bulky, fragile or high-value works, the specialist provider’s actual charges shall apply. The costs of a second delivery, repeat installation, failed access, waiting time or immobilisation shall be invoiced. Storage does not transfer ownership of the Product to MPC and does not authorise MPC to destroy it. Where the Customer persistently fails to collect the Product despite repeated requests, MPC may, after formal notice and in compliance with the applicable legal procedures, take any necessary measure to bring the storage to an end; nothing in these B2B Terms authorises automatic appropriation or destruction of the Product.
SECTION 16. NO GENERAL B2B RIGHT OF WITHDRAWAL AND RETURNS
16.1 Principle
Unless a mandatory statutory provision provides otherwise or MPC expressly grants a commercial right, a Business Customer has no general right of withdrawal, cancellation or return merely because the Order was entered into at a distance or electronically. Accordingly, the Order becomes binding in accordance with these B2B Terms.
16.2 Returns for convenience
No return based solely on convenience, change of mind, Customer selection error or incompatibility with an undisclosed intended use shall be accepted without MPC’s prior written agreement. If MPC exceptionally accepts a commercial return, MPC may determine its conditions, including the return period, condition of the Product, packaging, transport, insurance and reasonable restocking charges. This does not affect claims based on contractual non-conformity or latent defects.
16.3 Exception for certain small businesses
Where the conditions of Article L. 221-3 of the French Consumer Code are met, the statutory protections extended to the relevant Business Customer shall apply notwithstanding the preceding paragraphs.
SECTION 17. RETENTION OF TITLE
MPC retains title to the Products until full payment of the price, interest, taxes and costs. Until payment in full, the Customer shall not resell, alter, pledge, incorporate or transfer possession of the Product to a third party without written agreement. Risk passes independently of title in accordance with the delivery provisions. The Customer shall insure the Product from the time risk passes and provide evidence of cover upon request. In the event of non-payment, MPC may require return of the Product at the Customer’s expense, without prejudice to any other rights. Where the Product has been resold or transformed in breach of this clause before full payment, MPC retains any rights and remedies available to it by law in respect of the price, receivables or substituted assets.
SECTION 18. CONTRACTUAL CONFORMITY, LATENT DEFECTS AND VARIATIONS
18.1 Contractual conformity
MPC warrants that the Product delivered will conform to the essential characteristics expressly agreed in the Product page or Specific Terms, subject to any disclosed tolerances, variations, condition, professional uses and limitations. The statutory conformity warranty applicable to consumer contracts does not apply to sales entered into exclusively for professional purposes, except where otherwise provided by mandatory law.
18.2 Latent defects
The Customer benefits, in accordance with Articles 1641 et seq. of the French Civil Code, from the statutory warranty against latent defects applicable to the relevant sale. Any applicable rules concerning claims, burden of proof, time limits, exclusions or contractual adjustments shall be determined in accordance with the applicable law, taking into account in particular the status and professional specialism of the Parties.
18.3 Use, maintenance and regulatory approval
Unless expressly included in MPC’s engagement, MPC does not warrant the road, aviation, industrial, electrical, food, medical, advertising or other regulatory approval of any prototype, work of art or decorative object. For a standard Product, MPC does not warrant suitability for any special professional, industrial, structural, road, promotional or other use that was not disclosed to MPC and expressly accepted. The Customer is responsible for any validations required for the final use it chooses to make of the Product.
18.4 Artisanal and natural variations
Natural, recycled or handcrafted materials may display grain, patina, shades, stitching, traces of hand-finishing, differences in texture and reasonable tolerances. Such variations do not constitute non-conformity where they do not impair use, safety or an essential agreed characteristic. Features inherent in the material or manufacturing process may include, in particular, knots in wood, differences in grain, pores, veining, variations in leather or textile, patina, minor hand-finishing irregularities, differences in gloss, manual welds or finishes, reasonable dimensional variations and particular characteristics of vintage or repurposed automotive parts.
18.5 Use-related exclusions
The warranty does not cover normal wear and tear, disclosed patina, transport damage occurring after risk has passed, unsuitable storage, installation not carried out in accordance with instructions or negligently performed by a third party, alterations, inadequate maintenance, unintended use or failure to follow instructions.
SECTION 19. AUTHENTICITY, ATTRIBUTION, CERTIFICATES AND PROVENANCE
Where a certificate is stated on the Product page, in the quotation or in the Specific Terms to be supplied, it shall be delivered with the work or in accordance with the agreed arrangements. A certificate issued or signed by the artist attests, under the artist’s own responsibility and within the limits of its contents, in particular to the artist’s identity, whether the creation is an original or a multiple, its technique, materials, dimensions, date, edition size and numbering, without prejudice to the obligations personally undertaken by MPC towards the Customer where MPC acts as seller.
Where MPC signs or countersigns the certificate, its signature shall, unless otherwise expressly stated, attest to the commercial identity of the transaction, the Product reference, the date of sale, the capacity in which MPC acts under the contract documents, and the consistency of the certificate with the information and supporting documents available to MPC.
MPC is responsible for the characteristics, classifications and information relating to the work that it presents as certain in the Product page, quotation, certificate or any other contractual document. Unless expressly stated otherwise, MPC’s signature or countersignature does not constitute an additional independent expert appraisal of the work.
Descriptions relating to authorship and authenticity are used in accordance with their legal meaning. Where relevant, distinctions shall in particular be made between a work described as “by” an artist, “attributed to”, “studio of”, “school of”, “in the taste of”, “style of”, “manner of”, “genre of”, “after” or “in the style of”, and the mere presence of a signature or stamp. Any known reservation concerning attribution or authenticity shall be expressly disclosed. Any facsimile, cast reproduction, copy or other reproduction shall be identified as such in accordance with the applicable rules.
The Customer shall not alter, reproduce or use a certificate for any other example or work.
19.1 Ownership, provenance and lawful circulation
Any Party that sells, entrusts, supplies or requires the use of a work, part or object warrants:
- that it owns the relevant item or has the authority required to use or transfer it;
- that the item is not stolen, subject to a third-party claim or encumbered by any right incompatible with the transaction;
- that the provenance information supplied is accurate and not misleading;
- that any import, export and cultural-property circulation formalities for which it is responsible have been completed.
Where MPC sells in its own name a Product acquired from an artist, owner, supplier or other Partner, or has that Product made by such person, MPC shall obtain appropriate representations and warranties from that Partner concerning, in particular, ownership or authority to dispose of the Product, the right to permit its commercialisation, its authenticity where authenticity is represented, and the accuracy of the provenance information supplied.
Upon request, the relevant Party shall provide MPC with any useful supporting document, including a previous invoice, deed of transfer, estate or succession document, certificate, inventory, export authorisation, proof of import or evidence of lawful export from the country of origin. Where MPC sells a Product on the basis of information supplied by an artist, owner or Partner, MPC shall reproduce that information in a manner consistent with the degree of certainty communicated to it and the checks it has reasonably carried out. MPC may suspend the Project or delivery where there is a serious uncertainty concerning ownership, provenance or lawful circulation of the item. The Party responsible for an inaccurate statement or insufficient document shall bear the costs, claims and consequences directly attributable to that breach, subject to any fault attributable to MPC itself. “Provenance” means the documented history of the work or object; it may be complete, partial or unknown depending on the information available. MPC shall present provenance as certain only where it is supported by sufficiently reliable evidence.
SECTION 20. OWNERSHIP OF THE PHYSICAL PRODUCT AND RIGHTS ATTACHED TO A PURCHASED PRODUCT
For a straightforward Product sale, the Customer acquires ownership of the physical item, subject to payment in full and the retention-of-title clause. Purchase of the physical item does not transfer any copyright, design right, trade mark right, image right or other intangible right attached to the creation. The Customer may lawfully use, display and resell the physical example acquired within the limits of applicable law, but may not, in particular, reproduce it, industrialise it, create a series, manufacture derivative products or use its image for commercial exploitation beyond the rights it holds. The enhanced intellectual-property provisions applicable to creative Projects in Part IV apply only where a Deliverable, file, concept, prototype or specific exploitation right is concerned.
PART III - CUSTOMIZED PRODUCTS AND SPECIFIC MANUFACTURING
SECTION 21. SCOPE
This Part III applies where a Product is designed, manufactured, transformed, adapted, configured or customized specifically for the Customer, or where MPC or a Partner commits materials, capacity, tooling or specific orders on the Customer’s behalf. It applies in addition to the general Product-sale provisions in Part II.
SECTION 22. DOWN PAYMENT, COMMENCEMENT AND COMMITMENTS
Unless otherwise provided in the Specific Terms, a minimum down payment of 50% is due on placement of the Order. Commencement of manufacture may be conditional upon cumulative receipt of the accepted quotation, cleared down payment, dimensions, files, graphic elements, authorisations, material selections and required approvals. Amounts paid enable MPC, in particular, to reserve capacity, order materials, mobilise Partners and begin manufacture. Where an expense or supplier order becomes non-cancellable, the corresponding cost remains payable if the interruption is attributable to the Customer.
SECTION 23. BRIEF, SPECIFICATIONS AND APPROVALS
The Customer shall provide complete, accurate, consistent and usable specifications. MPC shall not be liable for delay, error or rework directly resulting from incorrect, incomplete, inconsistent or omitted information supplied by the Customer where MPC could not reasonably have identified the issue. Where MPC identifies an obvious ambiguity or inconsistency, it shall request the necessary clarification before continuing the relevant phase. The Customer shall in particular verify the dimensions, quantities, references, colours, spelling, inscriptions, logos, materials, uses, installation constraints and data that it supplies. Written approval of a brief, concept, rendering, material, colour, dimension, sample, prototype, final proof (bon à tirer) or schedule is binding and closes the relevant milestone. For a Customized Product that does not involve a complex creative service, approval of the final proof, rendering, sample or final specification authorises MPC to commit manufacture. Any launch into production, prototype approval, series manufacture or non-cancellable supplier commitment requires explicit written approval, such as “approved for production”, from an authorised contact. Latent defects and non-conformities that could not reasonably have been detected at the approval stage remain subject to the applicable warranties.
SECTION 24. CHANGES
Unless otherwise stated in the Specific Terms, one consolidated round of minor changes is included at each expressly identified milestone. A round means one consolidated response containing all of the Customer’s comments. A change is deemed material in particular where it:
- alters the approved brief, concept, style, use or positioning;
- changes dimensions, materials, principal colours, quantities, performance or functionality;
- requires a different supplier, process, country of manufacture or level of finish;
- requires a study, file, mould, tooling, prototype or test to be redone;
- shortens the timetable, changes the sequence of phases or requires rescheduling;
- is requested after approval of a milestone;
- represents more than an estimated 10% increase in workload.
Any material change or additional round shall be subject to an additional quotation or change order assessed by reference to time, skills, resources, third-party costs, urgency, creative or strategic value and impact on the schedule. MPC is not required to perform a change until its price and consequences have been accepted and, where applicable, the additional down payment has been received.
SECTION 25. PROTOTYPES AND PRODUCTION
A prototype is a validation tool and may differ from the final production run as a result of the processes, materials, tolerances, technical improvements and production methods identified for the Project. Approval of the prototype authorises production in accordance with the approved elements. Any subsequent change shall result in a new quotation, revised timetable and, where necessary, a new prototype. The Customer may not require a particular Partner or process without bearing the technical, financial and scheduling consequences notified to it. Production quantities shall be those ordered. Any technical overproduction, rejects, prototypes or validation examples shall be dealt with in accordance with the Specific Terms where they may have commercial value, affect a limited edition or contain the Customer’s confidential elements.
SECTION 26. CANCELLATION OF SPECIFIC MANUFACTURING
Where no statutory right of withdrawal applies, the Customer may not cancel a Customized Product or specific manufacturing process already commenced without MPC’s agreement. If the Customer requests that the work be stopped, the following shall in particular remain payable:
- studies or Services already performed;
- manufacturing work already completed;
- materials ordered or consumed;
- prototypes, moulds, tools and items produced;
- non-cancellable supplier commitments;
- reasonable and substantiated costs actually and specifically incurred for the Order, including cancellation, storage, restoration or repatriation costs;
- where provided for in the Specific Terms or required by the nature of the Project, the termination charge applicable to complex projects under Part IV.
No single cost or head of loss may be charged or compensated twice.
PART IV - CREATIVE SERVICES, ART DIRECTION AND COMPLEX PROJECTS
SECTION 27. SCOPE
This Part IV applies only where the Specific Terms, quotation or nature of the Order provides for an intellectual, creative, technical, development, coordination or consulting service.
It includes, in particular:
- consulting and creative strategy;
- art direction;
- research and sourcing;
- concept development;
- design and development;
- drawings, renderings and modelling;
- prototype development;
- selection of materials and processes;
- industrialisation;
- manufacturing coordination;
- scenography;
- exhibitions;
- installation;
- Partner management;
- development of a bespoke creation or collection for a brand.
A Customer purchasing only an existing Product without requesting any such service is not subject to provisions of this Part IV that are unrelated to its purchase.
SECTION 28. SCOPE OF ENGAGEMENT AND OBLIGATION OF MEANS
MPC shall perform only the Products, Services, phases and Deliverables described in the Specific Terms. Any assignment not identified there is excluded, including structural engineering, type approval or homologation, certification, industrial-property advice, trade-mark clearance, tax advice, import services, insurance or long-term storage. Consulting, creative, sourcing, negotiation, representation, communication and coordination services are performed subject to an obligation of means (obligation de moyens), meaning that MPC undertakes to exercise the agreed professional care and efforts rather than guarantee a particular commercial or creative outcome. Delivery of a Product conforming to the approved specifications constitutes an obligation to achieve the agreed result (obligation de résultat) within the expressly agreed scope and subject to the Customer’s cooperation. The fact that a creative proposal is ultimately not manufactured, marketed, presented or selected by the Customer does not affect the amounts due for consulting, research, art-direction or development services actually performed.
SECTION 29. PROJECT PHASES
The Project may be organised into separately chargeable phases, including scoping and feasibility, research and creative direction, design, technical development, prototype, industrialisation, production, coordination, logistics, installation and follow-up. Each phase may be ordered separately. Completion of one phase does not oblige MPC to commence the next without agreement and payment.
Each phase may include, in particular:
- scoping meetings and discussions;
- research and benchmarking;
- definition of a creative direction;
- recommendations concerning materials, craftspeople or suppliers;
- drawings, moodboards, renderings or models;
- technical or feasibility research;
- requests for quotations;
- negotiations;
- preparation and monitoring of a prototype;
- coordination of manufacture.
These activities constitute autonomous Services with their own value even if the Customer subsequently decides not to continue the Project or selects a different solution.
SECTION 30. CUSTOMER COOPERATION IN A PROJECT
The Customer shall cooperate actively and in a timely manner. It shall appoint an authorised contact responsible for consolidating requests and approvals. In particular, the Customer shall:
- provide a complete, coherent and usable brief;
- provide dimensions, quantities, constraints, standards, uses, deadlines and budgets;
- make available the necessary files, trade marks, plans, data and authorisations;
- respond to requests and approve milestones within the agreed timeframes;
- inform MPC of internal procedures, access requirements, safety rules, customs requirements and compliance constraints;
- verify that the Product is suitable for its professional, industrial or promotional use;
- obtain any trade-mark, image, design, personality-right and intellectual-property authorisations for which it is responsible;
- pay amounts when due.
Any delay, silence, inaccurate information, inconsistent approval or change of contact person attributable to the Customer shall extend the timetable and may result in additional costs. MPC is not required to verify technical or legal information supplied by the Customer unless this forms part of an express engagement. MPC shall alert the Customer where it identifies an obvious inconsistency.
SECTION 31. APPROVALS AND CUSTOMER SILENCE
Unless a different period is stated in the quotation, the Customer shall provide precise and consolidated comments within five business days after a Deliverable is sent. The Customer’s silence shall not constitute final approval of an essential matter, including a final concept, price change, prototype, final proof, assignment of rights or launch into production. Following a written reminder that remains unanswered, MPC may:
- suspend the relevant phase;
- defer the timetable and capacity reservations;
- revise lead times, costs and availability;
- invoice reasonable mobilisation, waiting or rescheduling costs;
- continue only reversible and non-material operations expressly identified in the reminder.
A suspension resulting from the Customer’s silence shall not constitute delay or non-performance attributable to MPC.
SECTION 32. COST VARIATIONS AND INDICATIVE BUDGETS
For a Project lasting more than three months or dependent on materials, currencies, transport or energy, the Specific Terms may provide for a price-adjustment mechanism. Failing such a mechanism, any unforeseeable and significant increase shall be notified to the Customer and an adjustment proposed before new costs are committed. An indicative budget is not a fixed price. The Customer shall be informed before it is exceeded, except where urgent expenditure is required to protect the Product, safety or an already accepted deadline. A supplier or craftsperson’s quotation communicated during a research phase does not constitute a final commitment by MPC unless and until incorporated into an accepted quotation or Order.
SECTION 33. INTELLECTUAL PROPERTY - CREATIVE PROJECTS
33.1 Principle
Payment for a Product, study, prototype or Service does not imply any assignment of intellectual property rights. The Customer acquires only those rights expressly described in the quotation. Payment remunerates the Service performed and, where applicable, ownership of the physical embodiment of a Deliverable; it remunerates exploitation rights only where those rights are expressly identified and separately valued.
33.2 Materials retained by MPC and respective rights holders
Concepts, research, recommendations, drawings, renderings, scenarios, models, prototypes, methods, technical solutions, source files, 3D models, STEP files, plans, libraries, templates, rejected or unselected materials, know-how and Background Materials remain the property:
- of MPC, to the extent created by MPC or where the relevant rights have been validly assigned to MPC;
- of the artist, designer, manufacturer or other relevant rights holder in all other cases.
MPC also preserves the confidentiality and commercial value of its supplier selection, negotiated terms, coordination methods and network, without claiming intellectual property rights belonging to its Partners. No right belonging to an artist, designer, employee, subcontractor or third party is deemed transferred to MPC merely because that person participates in the Project. Rights required for the intended exploitation must arise under an appropriate written agreement.
33.3 Physical Product
Unless a licence provides otherwise, the sale transfers ownership only of the physical item. It does not authorise reproduction, adaptation, industrialisation, manufacture by a third party, commercialisation, advertising use, registration, reverse engineering or transmission of files.
33.4 Files and technical materials
Working files, source files, 3D models, STEP files, CAD files, manufacturing plans, technical data, templates, calculations, libraries, print files and files enabling reproduction are not included with a Product or rendering unless expressly stated and separately valued.
Exceptional delivery of a file does not grant any right of use beyond the licence associated with that delivery.
33.5 Licence or assignment
MPC may grant to the Customer only those rights that MPC itself holds or has been expressly authorised by the relevant rights holder to assign or sublicense.
Any licence or assignment must be in writing and separately identify:
- each right assigned or licensed;
- the acts authorised;
- the Products, creations and files concerned;
- the media and uses;
- the quantities or edition sizes;
- the commercial or non-commercial purpose;
- the territory;
- the term;
- whether the right is exclusive or non-exclusive;
- whether modification, adaptation or sublicensing is permitted;
- the files actually delivered;
- the corresponding remuneration.
The licence or assignment takes effect only after full payment of the amounts due for it and subject to MPC obtaining the necessary rights from any other rights holders. No exploitation right may be construed as extending beyond the rights held by MPC. Any use outside the agreed scope requires additional authorisation and additional remuneration proportionate to the exploitation.
33.6 Internalisation or use of a third party
Stopping or postponing the Project, changing materials, internalising the work or appointing a third party does not transfer any rights in the materials developed by MPC. The Customer may not use, create derivatives from, have manufactured, benchmark or disclose the Deliverables, concepts or solutions to a third party or internally without a written licence. Accordingly, the fact that the Customer requested or paid for a research or design phase does not entitle it to take the output of that phase and continue the same development free of charge with a competitor, its internal team or another supplier, unless the relevant rights have been expressly granted.
33.7 Unauthorised use
In the event of unauthorised use, MPC may seek cessation of the use, return or destruction of the files, payment of the licence fee that would ordinarily have been due, and full compensation for its loss, without prejudice to claims based on intellectual property infringement, unfair competition or breach of confidentiality. Where the rights concerned belong wholly or partly to an artist or other rights holder, that rights holder’s remedies are also reserved.
SECTION 34. CONFIDENTIALITY, COMMUNICATION AND PORTFOLIO
Each Party shall protect non-public information received from the other, including projects, concepts, prices, files, strategies, data, prototypes, contacts, suppliers and negotiations. Such information shall be used only for the Project and disclosed only to employees, advisers and subcontractors who need to know it and are subject to confidentiality obligations. Unless a different period is stated in an NDA, the obligation continues for five years after the end of the Project, without time limit for trade secrets for so long as they retain that status. Once the Project has been made public by the Customer or with its approval, MPC may identify the Customer and present public elements of the completed work in its portfolio, credentials, press materials, social media and professional applications, unless otherwise agreed in writing. No confidential information, pricing, source files or unpublished materials shall be disclosed. Where the Customer imposes an embargo, release date, enhanced level of confidentiality or prior approval of communications, those requirements must be stated in the Specific Terms or an NDA.
SECTION 35. POSTPONEMENT AND TERMINATION OF A PROJECT
35.1 Postponement
Any postponement requested by the Customer may result in revision of the timetable, availability, material prices, supplier costs and storage charges. Where the postponement exceeds thirty days, MPC may charge for rescheduling and require additional payment.
35.2 Termination for convenience by the Customer
The Customer may request termination of the Project in writing. The following shall then become immediately payable:
- completed phases, Deliverables and Services;
- work in progress in proportion to completion;
- materials, prototypes, tooling, reservations and orders committed;
- subcontractor, cancellation, dismantling, repatriation, storage and close-out costs;
- instalments that have become due under the quotation;
- a fixed termination charge equal to 15% of the amount excluding VAT of the Services remaining to be performed, intended solely to compensate for reserved capacity, disruption, opportunities declined and margin not otherwise covered by the other amounts invoiced; this charge shall not compensate any loss already compensated by payment for work performed, irreversible commitments, cancellation charges or another contractual provision, and remains subject to any power of the court to reduce or increase it in accordance with applicable law.
Amounts already received shall be credited against the final account. Any credit balance shall be refunded and any debit balance invoiced. MPC shall separately identify completed Services, work in progress, non-cancellable commitments, close-out costs and the fixed termination charge. No single head of loss may be compensated twice. The 15% termination charge does not apply to the mere return or cancellation of an In-Stock Product governed exclusively by Part II, unless the Specific Terms provide otherwise.
35.3 Termination for breach
In the event of a material breach, the non-defaulting Party may terminate the contract following a detailed formal notice to remedy that remains ineffective for fifteen days, except in cases of urgency, breach of confidentiality, infringement of rights, fraud, manifest insolvency or non-payment justifying immediate suspension or termination.
35.4 Effect of termination
Termination or expiry of the contract does not affect provisions concerning payment, intellectual property, confidentiality, non-circumvention, liability, evidence or dispute resolution. No exploitation right is acquired merely by payment of shutdown or close-out work.
PART V - INTERMEDIATION, PARTNERS AND PROTECTION OF MPC’S NETWORK
SECTION 36. SCOPE
This Part V applies only where an artist, craftsperson, manufacturer, supplier, buyer, sponsor or other Partner is introduced to the Customer, participates directly in the transaction, or MPC acts in an intermediation, representation, coordination or introduction role. It does not apply merely because a Product purchased online was created by an artist where the Customer has no direct contact or relationship with that artist, except for provisions necessary to organise manufacture or dispatch.
SECTION 37. MPC’S CAPACITY AND IDENTITY OF THE SELLER
Where MPC concludes a sale in its own name, MPC acts as seller towards the Customer: the contract of sale is entered into with MPC, MPC issues the invoice and MPC receives the price in its own name and for its own account. MPC may acquire the Product from a Partner or entrust to a Partner all or part of its creation, manufacture, customization, storage, preparation, dispatch or installation. In that configuration, those arrangements are separate from the contract entered into with the Customer and do not create a direct contractual relationship between the Customer and the Partner. Where the Partner is the direct seller or service provider, the Specific Terms shall state before the transaction is entered into:
- the Partner’s legal identity and contact details;
- the nature of the contract entered into directly with the Partner;
- the party responsible for invoicing and collecting payment;
- the allocation of delivery, acceptance, warranty, insurance and after-sales obligations;
- MPC’s role as agent under mandate, intermediary, business introducer or coordinator;
- the separate remuneration payable to MPC.
In that case, the price due to the Partner shall be paid directly to the Partner, processed by an authorised payment service provider permitted to split or allocate funds, or collected under another arrangement that has been subject to documented legal validation. The characterisation of MPC as collection agent, agent or intermediary does not arise merely from the wording of a quotation: it must reflect the powers actually exercised, the contracts actually entered into and the actual flow of funds. MPC’s own remuneration remains payable independently of the method by which the price of the Product or the Partner’s service is settled.
SECTION 38. NON-CIRCUMVENTION AND INTRODUCED PARTNERS
The non-circumvention provision applies only to artists, craftspeople, manufacturers, suppliers, buyers, sponsors or other contacts whose introduction by MPC can be identified and documented. At the time of introduction, or within a reasonable period thereafter, MPC shall confirm in writing the identity of the protected contact, the relevant Project or opportunity and, where relevant, the rate or amount of remuneration payable if a transaction occurs. During the Project and for twenty-four months from the last documented introduction or MPC involvement concerning that contact, the Customer shall not, directly or through an intermediary, enter into a transaction concerning:
- the identified Project;
- its continuation, renewal or extension;
- manufacture derived from the work or information provided;
- or a substantially identical transaction made possible by MPC’s introduction,
without informing MPC and obtaining its written agreement on the terms of MPC’s remuneration.
This provision:
- does not prevent the Customer from freely seeking other market operators;
- does not apply to an active, direct and documented commercial relationship that pre-dated MPC’s introduction;
- does not protect a contact independently discovered by the Customer without use of MPC’s confidential information;
- does not extend to transactions unrelated to the Project or opportunity introduced.
Where circumvention is established, the commission or fee expressly provided for in the quotation, offer or introduction notice becomes payable. Where no amount or rate was defined in advance, MPC may claim compensation for the direct loss whose existence and amount it proves. The same loss may not be compensated twice by both a contractual commission and additional damages. The Customer shall not seek from a Partner disclosure of MPC’s net prices, margins, internal terms, files, suppliers or methods. This provision does not prevent a Customer that merely purchased a Product through the Website from later contacting an artist whom it already knew independently of MPC; it applies exclusively to opportunities or relationships that MPC can demonstrate arose from its introduction or commercial work.
PART VI - COMMON GENERAL PROVISIONS
SECTION 39. TRADE MARKS, CONTENT AND AUTHORISATIONS
39.1 Materials supplied or required by the Customer
The Customer warrants that it holds all necessary rights and authorisations in relation to any trade marks, logos, models, designs, images, sounds, texts, plans, data, 3D files, vehicles and other materials supplied or required by it. Where an Order is merely the purchase of an existing Product, this warranty applies only to items that the Customer asks to add, modify, use or incorporate. The Customer authorises MPC and its Partners to use those materials solely for the purposes of performing the Project and shall indemnify them against third-party claims relating to those materials, except to the extent caused by MPC’s own fault.
39.2 Rights clearance and licences
Prior-rights searches, clearance of trade marks, designs, copyright, image rights or official licences are included only where expressly provided for in the quotation. The Customer’s aesthetic or internal approval does not constitute legal clearance or authorisation.
39.3 Independent artistic creations and automotive references
Unless an official licence is expressly stated and documented, an independent artistic creation referring to an automotive universe is not represented as approved, sponsored, commissioned, manufactured or licensed by the relevant manufacturer or rights holder. Where the Customer supplies, requires or requests the use of a logo, trade mark, livery, 3D file, photograph, protected shape, vehicle model or other third-party material, the Customer warrants that it holds the authorisations necessary for the requested use and shall specify their scope to MPC. Where the automotive reference is proposed by MPC, no prior-rights search, freedom-to-operate analysis or licence negotiation is included unless expressly stated in the quotation. MPC does not transfer to the Customer any right belonging to a vehicle manufacturer or other third party and does not warrant that a non-affiliation disclaimer alone is sufficient to make the intended use lawful. For an existing artistic Product sold through the Website, a reference to a manufacturer, model, silhouette or automotive universe shall not be interpreted as a representation of an official partnership or licence unless expressly stated as such.
In the event of a serious legal risk, claim or lack of authorisation, MPC may:
- suspend the Project;
- require the Customer to provide the necessary supporting documents;
- propose an adaptation;
- remove the disputed elements;
- or terminate the legally incapable part of the Project.
For an existing Product not yet delivered, MPC may also suspend the sale, withdraw the offer or terminate the Order if commercialisation becomes legally impossible, with repayment of the amounts corresponding to the undelivered Product, without prejudice to any liability attributable to the Party responsible for the risk. The financial consequences shall be borne by the Party to whom the lack of authorisation is attributable, subject to any fault of the other Party and the Specific Terms.
SECTION 40. REGULATORY COMPLIANCE, PRODUCT SAFETY, FRAUD, SANCTIONS AND AML/CFT
Each Party shall comply with applicable laws, including those relating to product safety, customs, export controls, international sanctions, anti-corruption, undeclared or concealed work, intellectual property, data protection and anti-money laundering.
40.1 Product safety and traceability
For any Product subject to safety obligations, the Specific Terms or Product file shall identify, insofar as necessary:
- the manufacturer;
- the importer;
- the distributor;
- the producer within the meaning of the applicable rules;
- the responsible person established in the European Union;
- the Party responsible for tests, assessments, declarations, markings and technical documentation;
- the reference, batch or serial number;
- instructions, warnings and restrictions;
- the traceability, withdrawal and recall procedure.
For Products offered directly through the Website and falling within applicable product-safety rules, the Product page shall display or make available, in the legally required manner, the information identifying the Product, the manufacturer’s name or business name and postal and electronic contact details, the identity and contact details of the responsible person established in the European Union where such a designation is required, and any applicable warnings, restrictions, safety and traceability information. MPC may refuse any placing on the market, exhibition, delivery or commercial communication until the required information and documents have been provided to it. The Customer shall not modify the Product, its intended use, warnings, packaging or installation conditions in a manner liable to impair its compliance or safety without prior approval. Each Party shall immediately inform the other of any incident, risk, claim, corrective measure, regulatory inspection or recall affecting the Product and shall cooperate in implementing the required actions.
40.2 KYC, KYB and anti-money laundering
MPC may request KYC or KYB documentation necessary to identify and verify:
- the Customer;
- its representative and the representative’s authority;
- its beneficial owners;
- the payer;
- the person on whose behalf the transaction is carried out;
- the source and destination of funds;
- the ownership, provenance and destination of the Product.
Such checks are carried out in particular for transactions involving works of art or objects falling within the relevant statutory scope, or a series of linked transactions, reaching the applicable regulatory threshold, including EUR 10,000 where relevant, and in any other case required by law or justified by the level of risk. MPC may refuse payments from an unidentified third party, artificially split payments, inconsistent bank details or any transaction whose structure cannot reasonably be explained. MPC may suspend or refuse a transaction where the checks cannot be completed or where an asset-freeze measure, sanction, reporting obligation or legal prohibition applies. A suspension or refusal objectively justified by such obligations shall not constitute a contractual breach by MPC. MPC is not required to disclose information where disclosure is prohibited by law. The Customer shall not make cash payments above statutory limits, artificially split payments or use the Project for unlawful purposes. For the purposes of this Article, “Project” in the preceding sentence includes any Product Order.
40.3 Extended producer responsibility
The Party having, for a given Product category and territory, the legal status of producer, importer or person placing the Product on the market shall bear the extended producer responsibility obligations applicable to it.
Before commercialisation, that Party shall provide:
- its applicable unique identification number(s);
- evidence of membership of the relevant producer-responsibility organisation;
- information concerning the eco-contribution;
- the data required for declarations and take-back or information obligations.
Where the Product is marketed under the Customer’s trade mark or under an arrangement that gives the Customer producer status, that allocation shall be expressly stated in the Specific Terms. If MPC must complete a formality, bear an eco-contribution, regularise a declaration or respond to a claim because of missing or inaccurate information attributable to the Customer or to a Partner designated by the Customer, the documented corresponding costs shall be re-invoiced to the Customer, without prejudice to MPC’s own responsibilities. Where MPC itself has producer status under one or more extended producer responsibility schemes, MPC’s applicable unique identification numbers shall be stated in these B2B Terms and on the Website in accordance with applicable law. Only schemes actually applicable to MPC shall be listed in the published version.
SECTION 41. LIABILITY
41.1 Principle
MPC shall be liable only for direct, certain and foreseeable loss resulting from a proven breach of its obligations. MPC’s liability shall be assessed by reference to the obligation actually undertaken: sale and delivery of a Product for a straightforward sale; an obligation of means for consulting, research, creative, sourcing, negotiation or coordination services; or another specific obligation or commitment where expressly stated in the Specific Terms.
41.2 Indirect losses
To the extent permitted by law, MPC excludes liability for loss of revenue, margin, profit, business, production, data, opportunity, customers, contracts, anticipated savings and indirect reputational harm.
41.3 Liability cap
Subject to the exceptions below, MPC’s aggregate liability in respect of an Order or identified phase is limited to the amount excluding VAT actually paid or contractually payable for the Order or phase directly giving rise to the loss. In all circumstances, MPC’s aggregate liability for all claims arising from the same event or a series of related events shall not exceed EUR 200,000. For a recurring contract, the first cap corresponds to the amounts excluding VAT actually paid or payable during the twelve months preceding the event giving rise to liability for the Services directly concerned, subject to the same absolute cap of EUR 200,000. These caps are contractual and operate independently of the amount actually covered or paid by MPC’s insurer. The exclusions and caps do not apply to:
- personal injury;
- fraudulent misrepresentation or deceit (dol);
- fraud;
- intentional misconduct;
- gross negligence (faute lourde);
- liabilities that cannot lawfully be limited;
- any case in which their application would deprive an essential obligation of MPC of its substance.
41.4 Liability in relation to a Partner
Where MPC sells in its own name, engaging a Partner to manufacture or dispatch the Product does not remove the contractual obligations personally undertaken by MPC towards the Customer. Where the Customer contracts directly with a Partner expressly identified as such, MPC is liable only for its own obligations as agent under mandate, intermediary, adviser or coordinator, and not for obligations undertaken directly by the Partner, subject to MPC’s own fault.
SECTION 42. ENTRUSTED PROPERTY AND INSURANCE
42.1 Entrusted property
Any property, vehicle, part, file, work of art or equipment entrusted to MPC must be subject to an inventory and a declared value accepted by MPC before MPC takes custody. Before taking custody of entrusted property, the Parties shall, insofar as possible, prepare an inventory, condition report, photographs and declared value. MPC shall take out ad valorem insurance or “all risks exhibition/transport” cover only where expressly stated in the Specific Terms, after agreement on the value, scope of cover and corresponding additional premium. In the absence of an accepted declared value, any damage to entrusted property shall be assessed by reference to its substantiated market value on the date of loss, subject to the contractual liability limits set out in this contract. MPC’s contractual liability does not depend on whether its insurer accepts or rejects coverage. The Customer remains responsible for arranging its own insurance where the value, nature, exhibition, transport or Project risks exceed the cover expressly accepted by MPC.
42.2 MPC insurance
As at the effective date of these B2B Terms, MPC states that it maintains professional and product liability insurance with a stated limit of EUR 200,000, subject to the insured scope of activities, deductibles, exclusions, sub-limits, territorial scope, policy conditions and the insurer’s coverage decisions. This information does not constitute a guarantee that the insurer will indemnify a claim, an extension of the insurance actually in force, or an amendment to the contractual liability provisions of these B2B Terms. The Customer shall maintain insurance appropriate to its own property, events, exhibitions, transport, installations, liabilities, business interruption and specific risks. Where a Project requires specific insurance, including for entrusted property, exhibition works, high-value transport, installation, hanging or intellectual-property risks, the arrangement and cost of such insurance must be expressly provided for in the Specific Terms. For a straightforward Product sale, MPC shall not be deemed to have taken out ad valorem transit insurance for the Customer’s benefit unless such cover is expressly stated in the Order.
SECTION 43. FORCE MAJEURE AND HARDSHIP
43.1 Force majeure
Neither Party shall be liable for a failure to perform where performance is prevented by an event beyond its control that could not reasonably have been foreseen when the contract was entered into and whose effects could not be avoided by appropriate measures. The affected Party shall inform the other, substantiate the event and take reasonable steps to mitigate its effects. The affected obligations shall be suspended for the duration of the impediment. If the impediment continues for more than sixty days or makes performance permanently impossible, either Party may terminate the affected part of the contract, subject to payment for Services already performed and irreversible commitments. For a straightforward Product sale that becomes permanently impossible before delivery, the financial consequences shall be determined by reference to the part of the contract rendered impossible, and amounts paid for a Product that cannot be delivered shall be refunded where no corresponding consideration has been provided.
43.2 Hardship (imprévision)
Where an unforeseeable change of circumstances makes performance excessively onerous without making it impossible, the Parties shall meet in good faith to seek an adjustment to the price, scope, materials or timetable. During renegotiation, MPC is not required to incur additional unfunded costs.
SECTION 44. PERSONAL DATA
Each Party shall process personal data in accordance with applicable law. MPC uses personal data for management of prospects, contracts, payments, deliveries, verification checks, security, legal obligations and the business relationship. The purposes, legal bases, retention periods, recipients and rights of data subjects are described in MPC’s Privacy Policy. Where MPC processes personal data on behalf of the Customer as a processor, a separate data-processing agreement shall be entered into where required. Data required for KYC/KYB checks, anti-money laundering, traceability obligations, warranties and accounting obligations may be retained for the periods prescribed by applicable law, independently of the duration of the business relationship.
SECTION 45. CLAIMS
Any claim must be sent to contact@mypilotcollection.com, stating the Order or Project reference, relevant facts, supporting documents and the remedy sought by the Customer. The Parties shall seek in good faith to resolve the dispute before commencing proceedings. Specific procedures and time limits applicable to transit damage remain separate from this general claims procedure.
SECTION 46. GOVERNING LAW
The contract is governed by French law, excluding its conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods dated 11 April 1980 (CISG) is expressly excluded. This exclusion applies in particular to international sales of Products entered into with Business Customers established in another Contracting State, to the fullest extent to which the Parties may validly exclude the CISG.
SECTION 47. JURISDICTION
FOR ANY DISPUTE BETWEEN TRADERS (COMMERÇANTS) RELATING TO THE VALIDITY, INTERPRETATION, PERFORMANCE OR TERMINATION OF THE CONTRACT, THE COMMERCIAL COURT OF ALBI (TRIBUNAL DE COMMERCE D’ALBI) SHALL HAVE EXPRESS JURISDICTION, INCLUDING IN THE EVENT OF MULTIPLE DEFENDANTS, THIRD-PARTY OR INDEMNITY PROCEEDINGS, OR URGENT OR INTERIM PROCEEDINGS, SUBJECT TO ANY MANDATORY RULES. Where the Business Customer does not have the legal status of a trader (commerçant), or where a jurisdiction clause cannot lawfully be enforced against it, the competent court shall be determined under the applicable rules of procedure. This clause must be brought to the attention of any Customer against whom MPC seeks to enforce it in a highly conspicuous manner.
SECTION 48. ASSIGNMENT, SUBCONTRACTING AND CHANGE OF CONTRACTING PARTY
The Customer may not assign the contract or transfer the essential obligations of a Project to an affiliate or third party without MPC’s written agreement. This restriction does not prevent the Customer from reselling a fully paid physical Product where the resale is lawful and does not transfer the original contract, any non-transferable commercial warranties or any intellectual property rights. MPC may assign receivables and subcontract performance. Any transfer by MPC of the contract as a whole remains subject to applicable legal requirements.
SECTION 49. RECORD-KEEPING AND PRESERVATION OF EVIDENCE
MPC shall retain, for the period necessary to perform the contract, establish or defend its rights and comply with its legal obligations, the quotations, applicable Specific Terms and B2B Terms, approvals, change orders, invoices, payment records, compliance documents, certificates, proof of delivery and material contractual communications. The Customer shall retain its own copies and promptly inform MPC of any loss or inconsistency. Electronic records, approval logs, emails and documents stored under conditions that reasonably preserve their integrity may be produced as evidence, subject to the applicable rules of evidence. For an Order placed through the Website, MPC may in particular retain the Order summary, billing and delivery details, the version of the B2B Terms accepted, Product characteristics, selected options, non-sensitive payment information, confirmation and delivery data.
SECTION 50. SEVERABILITY, NO WAIVER AND INTERPRETATION
If any provision is invalid or unenforceable, the remaining provisions shall continue in effect. The Parties shall replace the affected provision with a valid provision producing an economic effect as close as possible to the original. Failure to exercise a right does not constitute a waiver. Headings are for ease of reference only and do not affect interpretation. The modular nature of these B2B Terms means that a provision clearly specific to one type of transaction shall not apply to an Order to which it is unrelated. This principle does not, however, allow a common provision that is objectively relevant to an Order to be disregarded.
SECTION 51. LANGUAGE AND APPLICABLE VERSION
In the event of translation, the French-language version shall prevail to the extent permitted by any applicable mandatory rules. These B2B Terms enter into force on 01/01/2026. The version applicable to an Order is the version accepted when that Order is formed. They replace previous B2B versions only for Orders entered into on or after that date. Any earlier Order remains governed by the version of the B2B Terms that was enforceable against the Customer when that Order was formed, subject to any subsequently accepted amendments.